NST Newspaper Tech&U "Hotel Management Made Even Easier"

26/07/2009

AFTER a long journey, the last thing a traveller would want to do is to be subjected to a long check-in process at any hotel.
Wouldn't it be nice if all you had to do is just hand over your MyKad or passport and your particulars would be read and automatically entered into the hotel registration system? Well, this is possible if you check into a hotel with Hotel On! installed.

A home-grown hotel management suite developed by Acsuss Technologies Sdn Bhd, Hotel On! speeds up the check-in/out process, cutting downtime and boosting efficiency.

It manages operations at the front office such as reservations and check-in/out, housekeeping and maintenance, all the way to financial operations.

Acsuss Technologies' country sales manager Alex Yong said, "As creator of the hotel management system, we have always treated ourselves as the frontline instead of the programmer.

Functionality, ease of use and userfriendliness are important features." The system reads information off MyKad. So, all the front desk needs to do is to slot it into the reader and the details will be captured, including the photo for security purposes.

There is also a scanner that reads information off the passport, similar to those used by the Immigration Department.

Hotel On! was built six years ago when an Acsuss Technologies client in Johor Baru wanted a management system for its 25-room boutique hotel.

"We took about six months to create our first version. Two system analysts and six programmers were involved in the development. The system is now in version 4.0," Yong said.

He added that newer software will be developed to work with the Windows 7 operating system, which supports multi-touch features.
Yong is upbeat about the regional travel industry. Because of the global economic downturn, more travellers are opting for cheaper destinations in Southeast Asia, which translates into more opportunities for Acsuss Technologies to market Hotel On!, for example, to Singapore, Vietnam and Thailand, he pointed out.

"We have just finalised a deal to market our products in Ethiopia," he said, adding that the company has resellers and partners in Singapore, Vietnam and Nepal.